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If you want to partner with us, we’re always open to hearing pitches. Send us a message and or book a call so we can talk shop and opportunities!
Want to work with us as a virtual assistant? You can fill out an application at markerting@riconnect.agency
ADDRESS
RiConnect Headquarter: Level 8, 805/220 Collins St, Melbourne VIC 3000
Operations Centre: 17/F, Unit 1702, High Street South Corporate Plaza, Tower 2, Bonifacio Global City, Fort Bonifacio, Taguig City 1634
Contact Details
EMAIL: marketing@riconnect.agency
Office line: +61 483937952
Office hours: Monday – Saturday 8am – 8pm
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+61 483937952
City, Country:
Description:
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Family:
Hobbies:
Tools and Applications Familiar with:
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City, Country:
Description:
Language:
Family:
Hobbies:
Tools and Applications Familiar with:
Skills:
Dee
General Virtual Assistant
City, Country: Davao City, Philippines
Overview: I hold a degree in Early Childhood Education and worked as a Kindergarten Teacher for ten years. I began my freelancing journey as an SEO Content Writer. While I have experienced some gaps in employment, I'm thankful for the opportunity to kickstart my Virtual Assistance career with Riconnect.
As a General Virtual Assistant, I provide administrative, technical, or creative assistance to clients/business owners remotely. I handle a variety of tasks, which include:
Language: Cebuano, Tagalog, English
Family: married to one husband for 11 years
Hobbies: Reading books, gardening, Pinteresting, collecting headbands, ballpens and washi tapes
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Jun
Lead Nurturing Manager
City, Country : Pasig City, Philippines
Overview: Before becoming a VA, I spent over 15 years in HR, specializing in Compensation and Benefits, and Recruitment and Selection. I excelled in managing payroll processes, ensuring accuracy, compliance, and timely execution. As a Lead Nurturing Manager, I now efficiently handle customer inquiries, promptly respond to leads, and convert them into scheduled appointments.
Language: Tagalog , English
Family: Happily married with 5 kids (2 girls and 3 boys)
Hobbies: Outside of work, I find peace in activities that nurture my well-being and creativity. Whether I'm tending to my home or garden, enjoying music, or cooking special meals for loved ones, I thrive in environments that bring positivity and fulfillment.
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Michelle
Lead Nurturing Manager
City, Country: Polomolok, South Cotabato, Philippines
Description: Before embarking on my journey as a Virtual Assistant, I began my career in the call center industry. Following this, I transitioned into the role of an online English teacher, providing lessons to Chinese students.
My VA journey started thereafter, where I initially served as a Prospecting Agent for a real estate company based in North Carolina and California, USA. I then progressed to the role of Social Media Engagement and Interaction Specialist. Subsequently, I took on the role of Lead Generation Manager, focusing on identifying and gathering potential leads.
Currently, I am working as a Lead Nurturing Manager, my primary responsibility is to guide qualified leads through the sales funnel, turning prospects into customers. I play a key role in ensuring that our marketing efforts are strategically aligned to drive conversions and ultimately translate into measurable sales success or booked appointments.
Language: Visayan, Tagalog, English
Family: Happily married for a decade now and with a wonderful 7 year-old son.
Hobbies: Watching Harry Potter Movies over and over again, reading fiction books, cooking and preparing meals for my family, going to the market and grocery store with my son.
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Sieve
Operations Manager
City, Country: Quirino Province, Phils.
Description:
With over 12 years of experience at JP Morgan Chase, I honed my skills across various roles, progressing from Fraud Specialist to Team Leader and Client Service Specialist. This robust background equipped me with a strong foundation in customer service, process improvement, and team management.
The pandemic shift to remote work ignited a passion for work-life balance, leading me to pursue freelance opportunities.
I am currently working as Operations Manager with Riconnect. As Operations Manager, I collaborate closely with our CEO, Rico, to ensure seamless daily operations. My role encompasses a wide range of responsibilities, including:
I am also currently handling one client as a Lead Nurturing Manager focusing on converting Facebook ad leads into paying customers.
I'm happy to have found a fulfilling role at Riconnect, combining my skills with the flexibility I value.
Language: Filipino, Ilocano, English
Family: With a partner and 2 sons
Hobbies: Watching Kdramas and reality shows, Paint By Numbers, playing with my 2 kids
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MJ
Lead Nurturing Manager
City, Country : City of Naga, Cebu, Philippines
Overview:
Prior to being a VA, I was with the BPO industry for 14 years handling Technical Support for US clients, Healthcare Insurance Support, and Real Estate Product and Admin Support. I excelled in various customer support roles, awarded as Best of the Best that paved the way to free vacations in local destinations. I moved my way to become a Team Leader in one of the best Real Estate System providers in the US handling escalations to send them to Development for bug fixes. I then got promoted and became System Admin of Property Mgt Companies subscribed to our Real Estate Platforms.
I started my freelancing career 3 years ago (2021) while still working in the BPO in the hopes to get a permanent Work from Home set up. I started as an appointment setter for a Real Estate VA agency doing cold calls for potential real estate sellers and a Sales Development support for a Singapore company providing HR and Payroll products across Singapore and Malaysia. I also handle admin work for some US clients.
I started in Riconnect last year March 2023 and currently handling 4 clients.
Being a Lead Nurturing Manager, I am equipped with developing and implementing strategies to cultivate relationships with potential customers or leads. My vast experience in customer support is a great help in nurturing leads in my current role. My primary goal is to guide these leads, nurture them and convert these potential customers into appointments.
Language: English, Tagalog, Ilonggo, Cebuano
Family: Happily married for 6 years with 2 sons, 7yrs old and 4yrs old.
Hobbies: I love to cook for my family, spend time with them outdoors during my free time and watch Netflix movies.
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Drew
General Virtual Assistant
City, Country: Davao City Philippines
Description: General Virtual Assistant.
I've been a dedicated Virtual Assistant at Riconnect for a year and six months, initially focused on lead generation as a Lead Nurturer. My role has evolved to encompass various departments, including Billing, Front of House, and Administration.
Throughout my tenure, I've successfully transitioned between diverse roles, showcasing my adaptability and versatility. I've honed my skills in technical support, customer service, sales, cold calling, data entry, and lead generation, among others.
This comprehensive experience has equipped me with a strong foundation and a keen desire for continuous growth. I'm eager to expand my knowledge and capabilities further.
Language: Tagalog, Visayan, English
Family: I have a small family of Three Me my wife and my 3 year old son
Hobbies: I do a lot of stuff for a hobby but all of them includes Outdoor activity.
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Skills:
Lead Nurturing:
Customer Support Representative
Billing
Lead Generation
Email / Chat Support
Admin Tasks
Booking Management
Social Media Communication
Staff Audit
Dar
Lead Nurturing Manager
City Country: Davao City, Philippines
Overview: Before becoming a virtual assistant, I spent nearly two years working in a BPO company as a technical support and customer service representative. In this role, I handled a variety of customer issues, often dealing with frustrated or irate individuals. This experience sharpened my abilities in problem-solving, patience, and communication, which now serve me well in providing top-notch support and service in my current position.
Having transitioned to working from home as a Virtual Assistant with Riconnect for over a year, I have embraced a proactive and solution-oriented approach to my work. My role focuses on nurturing leads and converting them into potential clients, and I've successfully managed various accounts, encountering and overcoming a wide range of scenarios. This remote work setup has allowed me to enhance my adaptability and efficiency, continually seeking out strategies to improve and excel in my role.
Language: English, Tagalog, Visayan
Family: Happily Married for almost 4 years now and a 3 years old son
Hobbies: Camping, Watching Drama Series and Spending time with family.
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Lenneth
Social Media Manager
City, Country:
Description: I am highly skilled, enthusiastic, self-motivated professional with a great successful experience with over 7 years. I am a dedicated and hard working person who believes in honesty and good working relation and I do have the certain qualities which makes me good at this.
I have a great passion for working as a Virtual Assistant or a Customer Service Representative and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and work. Besides, I have a strong communicative and convincing skill to deal with any kind of consumers/customers.
Experienced Sales Consultant who has a proven history of increasing sales in several dealerships. Adept at establishing strong bonds with customers networking with people to get referrals and arranging a showroom floor to maximize sales and also experienced customer service handling with U.S account, providing adequate answers to customers queries and explaining customers bill with American Telegraph Telecommunications company.
Also, A highly energetic and dependable Business-to-Business Sales representative with a superb customer service and sales record. Adept at working well independently with little to no supervision or as part of a sales team
Which makes me the PERFECT contractor for your project.
Language:
Family:
Hobbies:
Tools and Applications Familiar with: Sling, Basecamp, gohighlevel, asana, Monday.com, airtable, clickup, slack, vonage, zoho, zendesk, shopify, reamaze, clockify, Salesfreak. zik analytics, ebay, amazon, notion, voxer, meta, socialpilot
Skills:
Emily
Lead Nurturing Manager
City, Country: Polomolok, South Cotabato
Overview: As a Lead Nurturing Specialist, my role revolves around building and nurturing relationships with potential customers throughout their journey. I focus on understanding their needs and providing tailored support to encourage engagement and trust. By delivering valuable insights, addressing concerns, and maintaining consistent communication, my goal is to effectively guide these leads through the decision-making process and ultimately convert them into confirmed appointments.
Language: Bisaya, Tagalog, English
Family: Married for 4 years with 3 wonderful daughters.
Hobbies: I enjoy sewing, making costumes and accessories for school events, transforming old clothes into stylish new outfits for my girls, and creating beautiful event decorations.
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Jhovan
Lead Nurturing Manager
City, Country: Carcar City, Cebu, Philippines
Overview: I started working in the call center industry in 2009. At first, I was given the chance to handle a Customer Service role for a VoIP company in the US. Then, I transitioned to Technical Support for the same VoIP company, where I worked for five years. I then transferred to an ISP, also based in the United States, and worked there for another five years. In 2018, I had the opportunity to work for a software company in the US providing SaaS to leading Real Estate companies. I worked as an Implementation Analyst, where I helped build software and websites. I then became an Operations Analyst, handling Salesforce requests and tickets concerning profile and access issues for the Customer Success Department.
As a Lead Nurturing Manager specializing in the skincare and haircare industry, I offer extensive experience in managing client communications and appointment scheduling for skin clinics and hair salons. My keen attention to detail and exceptional organizational skills ensure seamless management of inbox inquiries, prompt responses to bookings, and efficient use of booking systems.
In addition to handling routine tasks, I proactively collaborate with business owners to address concerns and optimize operations, fostering strong relationships and enhancing overall business efficiency. My solid background in customer service and dedication to client satisfaction enable me to consistently deliver outstanding results while maintaining the highest standards of professionalism and integrity.
Language: Tagalog and English
Family: I’m a father of two beautiful princesses and a husband to my stunning wife
Hobbies: Playing basketball, Motorcycle Riding, Travelling, Watching video clips about religions and aliens
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Blanche Baguhin
Lead Nurturing Manager
City, Country: Carcar City, Cebu, Philippines
Overview: Before transitioning to a Virtual Assistant role, I gained extensive experience in customer service, sales, and technical support across various industries. I excelled in managing client relationships, handling inquiries, and resolving issues with a focus on customer satisfaction. My background includes roles in telecommunications, travel sales, and support services, where I developed strong problem-solving skills and a keen attention to detail. These experiences laid the foundation for my expertise in client communication, organizational management, and delivering exceptional service.
As a Lead Nurturing Manager specializing in the skincare and haircare industry, I bring extensive experience in managing client communications and appointment scheduling for skin clinics and hair salons. With a keen attention to detail and exceptional organizational skills, I handle inbox inquiries, respond promptly to bookings, and ensure seamless appointment scheduling through expert management of booking systems.
Beyond routine tasks, I proactively engage with business owners to address concerns and optimize operations, fostering strong relationships and contributing to the overall efficiency of the business. My solid background in customer service and commitment to client satisfaction drive me to deliver exceptional results while upholding professionalism and integrity.
Language: Tagalog, English and Spanish
Family: A devoted wife to my ever-faithful husband, the queen of my two princesses, and the alpha of our Am-Bull pack.
Hobbies: Motocross, diving, fishing, and mountain climbing.
Tools and Applications Familiar with:
Skills:
Client Communication & Inbox Management
Social Media Management & Engagement
Cold Calling & Lead Generation
Appointment Scheduling & Management
Customer Service & Support
Technical Troubleshooting & Support
Sales & Customer Acquisition
Problem Solving & Conflict Resolution
Organizational & Time Management
Attention to Detail
Keen eye for detail, ensuring accuracy in communication, scheduling, and customer interactions.
Niel Michael Perocho
Graphics Artist
City, Country: Manila, Philippines
Description/Overview: I am a skilled graphic designer with a decade of experience in creating visually appealing designs. I specialize in logo design, branding, and marketing materials such as brochures, flyers, and social media graphics. Over the years, I’ve worked with various clients, from small businesses to large companies, helping them bring their ideas to life through creative design solutions.
I am proficient in Canva and Adobe Creative Suite, including Photoshop, Illustrator, and InDesign. I have a keen eye for detail and a strong understanding of color, typography, and layout. I am also experienced in managing projects from concept to completion, ensuring that all deadlines are met while maintaining the highest standards of quality.
Language: Cebuano, Tagalog, English
Family: Married for 6 years and have 1 son.
Hobbies: Reading books, playing guitar, watching movies
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Michelle Eve Llanos
Lead Nurturing Manager
City, Country:Municipality of Banga, South Cotabato, Philippines
Description:
I am a highly passionate individual who seeks to learn and thrive on new and challenging predicaments to help me nourish my career as Lead Nurturing Manager. My educational attainment and few working years of experience motivate me to further enrich my niche as I aim to optimize my growth skillswise in social media platforms.
Language: English, Davao-Cebuano and Hiligaynon
Family: Married for 21 years, with five kids
Hobbies: Most of my idle time is spent reading books and doing the ornamental / vegetable garden.
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Star Guling
Lead Nurturing Manager, E-commerce Virtual Assistant
City, Country: Davao City, Philippines
Description:
As a Lead Nurturing Manager with years of experience in developing and executing comprehensive lead nurturing strategies, I am dedicated to driving engagement, building strong relationships, and converting leads to appointments. My expertise lies in leveraging data-driven insights, personalized communication, and automated marketing techniques to optimize the customer journey and achieve measurable business results.
With E-commerce knowledge, I have provided customer service and admin tasks and helped small business owners manage their stores.
Language: Cebuano, Tagalog, English
Family: We are a family of 5 with 3 children, 2 daughters and 1 son. Not always happy but stronger marriage for 11 years.
Hobbies: Crochet, Resin Crafting, going out with family, watching
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Lead Nurturing Manager, General Virtual Assistant
Description: As a dedicated sales professional with over 12 years of experience, I have honed my skills in appointment setting, outbound sales management, lead nurturing, virtual assistance, and account management. My strong foundation in sales, coupled with a keen eye for detail, has enabled me to consistently deliver results.
I thrive on building lasting relationships with clients by understanding their needs and providing tailored solutions. My ability to effectively manage sales processes and leverage data-driven insights contributes to achieving sales objectives. I am committed to delivering high-quality work and maintaining the highest level of professionalism.
City, Country: Tagum City - Davao, Philippines
Language: Bisaya, Tagalog and English
Family: Balancing the joys of parenthood and marriage while pursuing professional goals. I am fortunate to share my life with a supportive husband, three wonderful children, and beloved pets.
Hobbies: When I'm not immersed in my work, I enjoy spending quality time with my family, tending to my garden, exploring new recipes, and finding inspiration in books and movies.
Tools and Applications Familiar with:
Skills:
Sales & Business Development
Customer Focus
Process & Data Management
Digital Marketing
Virtual Assistance
